Angels of Holland is a local professional family run “person centered” service based in Holland on Sea which provides care, support and companionship to local residents in and around areas of Holland-on-Sea.
We value our clients and aim to build relationships by giving them one to one care and support in and around the their own homes.
With an empathetic approach and respecting client’s choices and needs, we understand the importance of Independence and will always motivate and encourage this where possible.
Duties we assist with:
- : Food preparation / cooking.
- : Light cleaning / ironing / washing / hoovering.
- : Assisted Shopping or shopping on behalf of.
- : Assisted Hospital/GP/Chiropody/Dentist/Optician/Hairdressers/Barber appointments.
- : Respite for main carers or simply companionship.
A little about me:
Hi, I am Teresa Austin, I reside in “Holland on Sea” with my husband and two sons. I moved from Hertfordshire in 2016 and reluctantly had to leave my clients behind owing to my husbands work commitments though am still in close contact via phone/Email with some.
I have worked in Local Care for many agencies since 1998 which has given me great knowledge and experience in Care for the Elderly and housebound. My clients mainly consisted of Elderly of which some suffered from Dementia and Alzheimers.
I have always loved doing what I do and have received nothing but positive feedback from my clients and their families and have often been classed as one of the family owing to the length of service (in some cases 12+ years) for some individuals.
I take pride and care in my work and have always been reliable,honest and trustworthy. I keep in contact with next of Kin or family members as an update of what has been done or the work carried out. The reason I went private was because I felt clients needed some regularity and once we got to know and trust one another, the round would change.I have clients for whom I have worked from 6 months to 12 years.
It takes time to understand their needs/requirements for which each one is different. I like to use a person centred approach and build a trusting relationship whether it is just sitting in and chatting or going for Tea and cake at the local tea room.
Angels of Holland is a small family run business, We will introduce our 2 staff to all Clients as to allow them to recognise us both. That way we can avoid the use of agencies for cover during Holiday periods.
We have trained in Care to NVQ level 3 standard, Health and Safety, Manual handling and also have DBS/CRB checks for peace of mind.